"I feel violated, cheated, unheard," said Jennifer Yick. I have been left on hold for up to an hour and a half at a time of which I hung up and passed back and forth from One customer service agent to the next just to get me off the phone. Rebecca Quirin. Why waste our time opening claims if they just are gonna close them. 1500$ worth and Bank of America has treated me bad with attitudes on the phone. She seemed pretty shocked as was I. 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. December 19,2020 someone stole $2,780 dollars from my account at 3 ATMs here in Manteca, CA. We are also working closely together to identify and unfreeze any legitimate cardholder accounts as soon as possible. It make me wanna go on a rampage, kick and punch the wall. I spoke with a couple of reps and they said no way would boa do skim / do that. We will sign up for sure. Alerted BOA , they sent new card. This whole things is complete BS. Went through claims, said take 45 days! They closed all my accounts that Id had for 13 years and my credit card. com, i, invested $126000 and made profits of $210000 but when i tried to, withdraw they contacted me and said i had to pay a withdrawal tax to the, an extra $48000 which i paid though it doesnt make any, sense, then another account manager with the name Elias contacted me and, asked me to pay more and when i refused they flagged my account and, later and all my efforts to contact their customer service proved, abortive. I am really grateful to him because I know a lot of people here have been scammed and need help. Here's where we stand, Armed carjacking suspect leads police on dangerous chase. It is owed to me and though I know many have lost much more, I still want what is owed to me! Fill out the form HERE! Got online to check on it and someone out of La Mirada at an ATM did an inquiry and then withdrew $980 of money I desperately needed to buy food. All Rights Reserved. This some how enabled them to make but yet the transaction was made in Los Angeles, CA ATM?? 2021 CBS Broadcasting Inc. All Rights Reserved. This morning, I got an email saying regarding profile information being updated. I call back again and get a different person who I have to explain this whole story to again. So after I called BofA Prepaid EED a few more times, the manager said to file a police report. I'm thinking what recourse is there for these families with rent to pay?" left in my account (after going to the atm). per week! Thank you. All Rights Reserved. You can change these settings at any time. again and again. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. I have an Acct on here! A caller "identifying. Please add me to this lawsuit as well. https://topclassactions.com/wp-admin/admin-ajax.php. Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. Class action lawsuits are brought by a large group with a common claim against a wrongdoer whether an individual or company. Please add me . I assured him that the card probably would not work because everyone has told me the same exact thing that they dont know whats going on everything looks good except for the fact that my account is partially frozen 2 everything except for deposits. June 4, 2021 / 1:28 AM And when I went to the gas station to pump gas I noticed I couldnt pump more than $25 I didnt check my account before I pumped gas because I assumed my money was in there. After one month my EDD BofA account was just reopened again and my newly replaced EDD Pre paid card was finally activated, I was transferred to Claims Dept. Its disgusting. May 14 (Reuters) - Bank of America Corp BAC.N agreed to pay $75 million to settle a lawsuit accusing the second-largest U.S. bank of extracting overdraft fees it didn't earn . This caused my account to be closed and the balance was frozen. One employee I got on the line was impossible to ubderstand! Called Bof A and was on hold for 2 hours and was told my account was blocked and that they couldnt do anything. Ive called 50+ times and never am able to speak to anyone. I immediately called Bank of America and they informed me that an ATM withdrawal on 3/30/21 in Altadena, CA was made for $980; which was my entire balance. The bank was also ordered to pay provisional credits to EDD claimants and improve its customer service after it failed to handle the flood of customer phone calls and complaints over the lost funds and lack of security measures. I deserve unemployment and sadly my what little it is, I need it and if your gonna be the middle man(BOA), Id suggest get it together and be accountable for your actions. I told Bank of America that transaction was unauthorized by me and that I was never aware of any of this transaction. Send a mail to this recovery team (INSTANTRECOVERY12 ((*at*) gmail com) to get the peace of mind you deserve. I knew there was plenty funds to purchase the groceries and gifts I had for my family. Although the defendants advertise that Zelle, the countrys most widely used peer-to-peer money transfer service, allows for money sent to a consumers bank account to be available typically within minutes, the service has nevertheless been the subject of widespread consumer complaints from Bank of America customers who have claimed funds transfers were unexpectedly reversed in late January 2023, the complaint states. Its wrong and its not fair I have to suffer because someone has compromised my account and stole my money. BofA keeps giving me the run around, saying my case is still pending, and its been over 60 days. that reports on class action lawsuits, class action settlements, Some people haven't gotten unemployment benefits since late December. I had money taken from my account multiple times. There was also a lockdown of accounts due to fraud. i said great my funds have been restored? I was working in Pasadena that day and time of the withdrawal. Bank of America restored the funds, only to drain the money back out - leaving many with no money to live on. I informed Maryland unemployment and they locked me out of my benefits. Then they froze my account and still cant get my money. EDD fraud has gotten so bad in my town that some stores and every hotel wont accept the EDD debt card. I wont be the one to alter someones livelihood. Called BofA to report fraud and start a fraud case. I then went to the bank to find out what is going on and the teller said that my account is partially frozen. That card is not a day at Disneyland ! Called BOA right away they frozen my acct and send me to fraud department. Bank of America has been practicing unlawful and illegal practices for years, according to a recent class action lawsuit filed by thousands of borrowers. administrator or law firm. Please help me! It all started from a phone call and after some persuasion I decided to invest, after months of constant investment about 95k$, I decided to ask for a payout this was the beginning of my turmoil, to my dismay I was still asked to invest more. If you have lost money to scam anytime at all, there is a solution. I have a similar story..I went to bofa on Feb 1 to take out 1k when the ATM said insufficient funds..so thinking there was a mistake..I tried again only to find that indeed 1k was gone..I immediately went in to the bank to complain but was told I had to call the number on the card..I called explained what happened they reassured me It would be handle but my account would be locked for protection until I receive my new card in 3 days..received my new card but to my surprise it was lock and would take over almost to months to get my remaining funds released but with out my 1k being put back..so when I called on March 23rd I was informed that my case was closed on Feb 2..one day after I filed my original claim..so all the times I talked with the representative they was lying to me claiming that they were working on my claim but wasnt..so I had to have them reopen my claim again and wait for them to replace my money..on April 13 I still didnt hear from them so I called and they filed a hardship..to weeks later still no money..now today April 26 once again filed another hardship..Im like why would I have to file a hardship to get my own money..basically the same run around. They took $1000 out of my account. So from my social security, birthday, password, address, phone number, mothers maiden name, birth certificate, and my Oregon ID which way is expired. Someone hacked into my BofA edd account and stole $300.00 on 04/21/21. They told me they activated the card and transferred me to another automated system to reset my PIN number. I just dont get it. If you have been scammed, I sympathies with you and many others who have fallen victim of the fraudsters out there. 2021 CBS Broadcasting Inc. All Rights Reserved. I lost my car because of this and Im still about to lose my home. I assumed this meant my money was refunded and all was well, but NOOOOO! I am out the money ann broke , they never asked me to do a police report just make a fraudulent claim and wait up to 90 days ! Ive spoken to countless agents on both sides and nothing has been remedied. They sent me a letter saying that their decision has been based on fraudulent ask that I mightve done. The suit, Yick v. Bank of America, says Bank of America never secured the cards with chip technology, and failed to prevent data breaches to secure millions in unemployment benefits. Im sorry to bother you, but did you ever get the Bank of America card un frozen? I was treated lije it was up to me to prove to them that I was not the crook! The third plaintiff alleges Bank of America froze her account in September 2020 after an unauthorized party made eight $1,000 withdrawals. Thank you so much. This is to hold them accountable for their actions and prevent this travesty from happening again. Please help us in this dilemma. My account was hacked and someone transferred $3500 out of my account. PLEASE ADD ME! They will not respond to emails or phone calls. Same here! They denied my claim again because my copy of the ID wasnt clear enough. i hate B of A. Just weeks into the new year, Bank of America is facing a proposed class action lawsuit relating to the bank's alleged failure to secure debit cards used to distribute unemployment benefits to jobless Californians. I kind of felt stupid to go to the police department because helping the police help me when I had my card on me I felt like this is impossible like how do these people call the EDD change my identification pin or establish it and then be able to hack in and change my pin to my card to be able to withdraw cash from the ATM. It says they will take no further action unless I contact them again..which I plan to do. Not only are they negligent w. money but they are exposing customers sensitive information. drug injury lawsuits and product liability lawsuits. Its been more than 45 days since my call, NEVER gave my money back that was stolen. I was unable to purchase my items. I tried to do several website purchases just to see if it was one particular website malfunctioning. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. I want to be able to access my future benefits.